Handle 1,000+ Customer Orders on WhatsApp — Without Lifting a Finger
TNB SMM Bot connects your PerfectPanel to WhatsApp and handles order status, refills, cancellations, AI replies, ticket auto-responses, and marketing broadcasts — 24/7, fully automated.
SMM Support Bot
500+
Active Resellers
10M+
Orders Processed
99.9%
Uptime Guarantee
< 2s
Avg Response Time
The Problem
Still Running Your SMM Support Manually?
Every hour your team spends answering repetitive WhatsApp messages is an hour not spent growing your panel.
Your support staff copy-pasting order statuses to 50+ WhatsApp customers every single day
Bot answers any PerfectPanel order status in under 2 seconds — live data, always accurate, 24/7
Customers opening tickets on your panel and waiting hours for a reply while you sleep
Ticket AI reads the ticket, fetches live order data, and sends a WhatsApp reply within seconds
Manually blasting promotions to each group individually — daily, repetitive, time-consuming
Rotating broadcast engine fires automatically across all groups on your schedule — set once, runs forever
Angry customers flooding your group with refill requests, insults, and chaos at 2 AM
Bot processes every command calmly, sends an empathetic AI reply, and flags it as priority in your logs
Features
Everything Your Panel Needs, Automated
Every feature was designed around the real problems PerfectPanel operators face every day.
Real-Time Order Management — via WhatsApp
Your customers type an order ID in WhatsApp and get a live response straight from PerfectPanel Admin API v2. Status, refill eligibility, start count, remains — all in under 2 seconds. Bulk orders over 10 are queued asynchronously so the bot never keeps a customer waiting.
- Order status with start count, remains & completion %
- Refill, cancel, speed-up, refund, partial & fake complete
- Bulk order processing — async for > 10 IDs, instant reply
- Eligibility validated before every action — no failed requests
AI Support That Speaks Your Customers' Language
When customers ask general questions or complain, AI steps in — replying in the customer's own language (Bengali, Arabic, Spanish, English — auto-detected). Three chat modes: Manual for pure command replies, AI for fully rewritten smart responses, or Custom to serve your own message templates.
- Auto-detects and replies in the customer's language
- Platform-wide AI — configured once by admin, works for everyone
- 3 modes: Manual, AI (smart replies), Custom templates
- Per-user conversation memory keeps context across messages
Smart Handling for Frustrated Customers
When a customer sends "refill 54321 I told you 10 times this is terrible support" — the bot never ignores the command. It processes the refill first, then generates a single empathetic AI reply that covers both the result and the frustration. The log is automatically flagged as priority so you can review it.
- Command always executes — no matter the tone
- Single merged reply: action result + AI empathy
- Auto-flagged as priority in your logs dashboard
- Works in all chat modes when AI is configured
Ticket AI — Auto-Reply Before You Even See It
When a ticket is opened on your PerfectPanel, a webhook fires instantly to TNB SMM Bot. The AI reads the ticket, fetches live order data from your panel, drafts a contextual reply, and sends it to the customer on WhatsApp — all before you've opened your laptop. Customers get answers in seconds, not hours.
- Webhook receiver from PerfectPanel — fires on ticket creation
- AI reads ticket + fetches live order context automatically
- Instant WhatsApp notification to customer
- Per-tenant webhook secret — fully isolated multi-tenant
Scheduled Marketing Broadcasts
Send a broadcast message instantly to all your support-enabled groups with one click from the dashboard. Or let the bot run rotating promotional messages on your custom interval with built-in jitter to avoid spam filters. Perfect for flash deals, new service launches, and daily re-engagement.
- Instant manual broadcast: type message → send to all groups
- Per-group marketing enable/disable toggle
- Configurable interval with proportional random jitter
- Rich WhatsApp formatting supported
Automated Customer Verification
New customers joining your group are guided through an automated verification flow: the bot greets them, asks for their PerfectPanel username, validates it via the API, and delivers a 6-digit OTP to their panel ticket. Once verified, their WhatsApp is permanently linked to their account — no manual work.
- Automated greeting on first message
- PerfectPanel username validation via Admin API
- 6-digit OTP delivered to the customer's panel ticket
- Permanent JID link — no re-verification on group change
Setup
Live in Under 5 Minutes
No technical knowledge required. If you can paste an API key, you can run TNB SMM Bot.
Connect WhatsApp in 30 Seconds
Log into your dashboard, go to Bot Numbers, and scan the QR code with WhatsApp. Your number is live and handling messages within 30 seconds. No cables, no third-party apps, no configuration files.
Paste Your PerfectPanel API Key
Go to Bot Settings and paste your PerfectPanel URL and Admin API key. The bot connects via PerfectPanel Admin API v2 — enabling real-time order checks, refills, cancellations, balance queries, service lookups, and ticket management directly from WhatsApp.
Choose Your Chat Mode
Pick how the bot should reply: Manual for fixed command hints only, AI for full smart rewrites in any language, or Custom to serve your own message templates for every interaction. Platform AI is pre-configured — ready from day one, no setup needed.
Add Groups & Go Live
Add your WhatsApp groups, enable support or marketing per group, and the bot handles everything from here. Monitor your logs, track orders, review AI replies — while the bot handles hundreds of customer messages automatically.
Trusted By
Real Results from SMM Resellers Worldwide
PerfectPanel resellers who automated their WhatsApp support with TNB SMM Bot.
“Before TNB SMM Bot we had 3 staff answering WhatsApp all day. Now the bot handles over 90% of queries automatically. My team focuses on growing the business instead of copy-pasting order statuses.”
Rahul M.
SMM Panel Owner · India
“The AI replies in Portuguese fluently without any configuration. My customers can't tell it's a bot. Customer satisfaction is at an all-time high.”
Carlos V.
Panel Reseller · Brazil
“Ticket auto-reply changed everything. A customer opens a ticket and gets a WhatsApp reply within seconds. We went from 4-hour response times to instant responses overnight.”
Ahmed K.
SMM Reseller · UAE
“Running 7 WhatsApp instances across different markets. Marketing broadcasts go out every morning automatically. I couldn't operate at this scale without TNB SMM Bot.”
Ling W.
Panel Operator · Malaysia
Compatibility
Full PerfectPanel Admin API v2 Coverage
Every PerfectPanel operation your customers need — handled entirely within WhatsApp.
PerfectPanel Admin API v2
All operations — live data, real-time responses
Live with start count & remains
Validates eligibility before submit
Eligibility check + instant request
Priority flag on active orders
Real-time account balance
Full catalog from your panel
Query open support tickets
OID + status for staff lookup
Paste your PerfectPanel URL and Admin API key — the bot connects in seconds and starts handling orders instantly.
Pricing
Simple, Transparent Pricing
Start free for 7 days. No credit card. No commitment. Cancel anytime.
| Features | 7 DAYS FREE Trial Free7 days Start Free | Starter $19/mo Get Starter | MOST POPULAR Growth $59/mo Get Growth | Scale $119/mo Get Scale |
|---|---|---|---|---|
| Limits | ||||
| WhatsApp Numbers | 1 | 1 | 3 | 5 |
| Active Groups | 1 | 10 | 20 | Unlimited |
| Messages / Month | 500 | 5,000 | 25,000 | Unlimited |
| Staff Admins | 0 | 1 | 5 | Unlimited |
| Staff Members | 0 | 2 | 10 | Unlimited |
| Provider-Group Mappings | 0 | 1 | 5 | Unlimited |
| Log History | 7 days | 30 days | 90 days | 365 days |
| Chat Modes | ||||
| Manual Mode | ||||
| AI Mode (smart replies) | ||||
| Custom Templates Mode | ||||
| Automation Features | ||||
| Real-Time Order Management | ||||
| Customer Verification | ||||
| Admin WhatsApp Commands | ||||
| Instant Broadcast | ||||
| Scheduled Marketing | ||||
| Ticket AI Auto-Reply | ||||
| SMM Provider Management | ||||
| Service Catalog Search | ||||
| Message Templates (35+) | ||||
| Priority Log Flagging | ||||
| Data Export | ||||
| Support | ||||
| Support Tickets | ||||
| Response Time | Community | 48 h | 24 h | Priority |
Enterprise — Custom Scale
White-label, dedicated infrastructure, custom SLA, unlimited instances, on-call support.
Prices in USD. Annual billing saves 20%.
Which SMM panels does TNB SMM Bot work with?
How does AI chat work — and do I need to configure it?
Is my WhatsApp number safe from getting banned?
How does customer verification work?
Can I run multiple WhatsApp numbers for different markets?
What happens to unanswered questions the bot doesn't know?
How does Ticket AI auto-reply work?
Is there a free trial?
Contact
Get in Touch
Have a question or need help? Send us a message and we'll get back to you.
Include country code — UK: +44, US: +1
Stop Answering WhatsApp Manually
Join 500+ PerfectPanel resellers who automated their WhatsApp support. Start your 7-day free trial today — no credit card, no technical setup, no risk.